Last updated on 23/10/2020

Our contact details

Name: Dr Ayako Tani
phone: +44 (0) 7713326859
E-mail: info@ayakotani.com

The type of personal information we collect

We currently collect and process the following information:

• What products a customer ordered and when
• Name, e-mail address, and phone number provided by the customer
• Billing (and optionally: shipping) address entered by the customer
• A note about payment method used by the customer

How we get the personal information and why we have it

The personal information we process is provided to us directly by you from your use of our products and services.

We use the information that you have given us in order to

• To provide a service to you
• To send you information about upcoming events that we think you might be interested in.     

We do not share this information with a third partyunless required otherwise by law.

How we store your personal information

Your information is securely stored in our website host’s database.

• What products a customer ordered and when
• Name, e-mail address, and phone number provided by the customer
• Billing (and optionally: shipping) address entered by the customer
• A note about payment method used by the customer

We do not have an access to your card numbers. Our online shop uses Woocommerce by WordPress, and by its design, credit card data never enters or passes through our website’s database.

We keep your order details for one year. We will then dispose your information by deleting it from our website host’s database.

Your data protection rights

Under data protection law, you have rights including:

Your right of access – You have the right to ask us for copies of your personal information.

Your right to rectification – You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.

Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal information in certain circumstances.

Your right to object to processing – You have the the right to object to the processing of your personal information in certain circumstances.

Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.